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Incident Detection & Response

Cyber threats are a constant risk for every business. When an incident occurs, quick and effective action is vital. Carden IT Services’ Incident Detection & Response (IDR) service helps protect your business from data breaches, ransomware, and other cyberattacks.
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Why Choose Carden IT Services for Incident Detection & Response

With over a decade of experience delivering managed cybersecurity and IT support, Carden IT Services provides complete visibility and rapid response when threats arise. We are Cyber Essentials certified, and our proactive approach ensures your business is protected around the clock. You gain access to skilled cybersecurity professionals, industry-leading tools, and transparent communication every step of the way.
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How Incident Detection & Response Works

Preparation

We start by securing your network with managed firewalls, antivirus systems, and ransomware protection to minimise your exposure to threats.
1

Identification

Our monitoring systems run 24/7 to detect early warning signs of breaches, malware, or unauthorised access attempts.
2

Containment

If a threat is detected, we act immediately to isolate affected devices or networks and prevent further spread.
3

Eradication

Once contained, we remove malicious code or compromised files from your systems
4

Recovery

We restore full functionality and assess the impact on your data and infrastructure.
5

Lessons Learned

After every incident, we conduct a full analysis to identify vulnerabilities and strengthen your future defences.
6

Managed SOC (Security Operations Centre)

Keep your network secure around the clock with our Managed Security Operations Centre. Our SOC team continuously monitors network activity using advanced cybersecurity tools and human analysis. Suspicious activity triggers real-time alerts, which are reviewed by our experts before a hands-on response is taken.

Our managed SOC service includes:

  • 24/7 network and endpoint monitoring
  • Rapid incident response and containment
  • Ongoing vulnerability management
  • Expert review of all security alerts
  • Continuous feedback to improve your cybersecurity posture
With Carden IT Services’ Managed SOC, you gain enterprise-level protection without the cost of running an internal security department.

Dark Web Scanning

Your business’s data may already be circulating on the dark web without your knowledge. Our dark web scanning service searches the hidden areas of the internet where cybercriminals trade stolen information. We identify compromised credentials, leaked data, and exposed passwords before they can be exploited.

Our dark web scanning includes:

  • Continuous monitoring of unindexed and hidden online sources
  • Searches of chat rooms, peer-to-peer networks, and online marketplaces
  • Real-time alerts when leaked information is discovered
  • Verification and analysis of exposed data
  • Remediation support to reset passwords and secure compromised accounts

Threat Intelligence & Reporting

Incident Detection & Response is not just about reacting to threats but staying ahead of them. Carden IT Services provides ongoing threat intelligence, analysing patterns and identifying new attack methods to keep your business secure.

Our threat intelligence reporting covers:

  • Emerging cybersecurity risks and new attack trends
  • Detailed vulnerability assessments and mitigation plans
  • Monthly or quarterly security summaries
  • Recommendations for improving your defences
  • Strategic planning to adapt your security posture over time

Integration With Managed IT Services

Our Incident Detection & Response service works seamlessly with Carden IT Services’ wider managed IT support. This unified approach ensures that your technology infrastructure and cybersecurity are always aligned.

Key benefits of integration include:

  • Faster communication between IT engineers and security analysts
  • Reduced downtime during investigations or incidents
  • Centralised management for both IT support and cybersecurity
  • A single point of contact for all technical and security needs
  • Greater visibility across your systems, data, and network performance
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Get Protected

Protect your business today with Carden IT Services’ Incident Detection & Response services. Speak to our cybersecurity experts to arrange a free consultation and learn how we can help secure your systems.

Send us a Message

Please do not log support tickets on this form. Please email helpdesk@cardenitgroup.com.
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