IT Services & Support in Brighton, London & New York
Who We Are
Carden IT brings together a diverse team of IT experts from a variety of professional backgrounds. From our project managers and network engineers to our system administrators, we pride ourselves on being able to provide specialist assistance for all of your IT requirements.
Carden IT’s mission is to provide you with the hardware, software, and most importantly the technical expertise you need to run your business and maximise your potential. We look at all the available options for giving you best-in-class IT solutions. While we get excited about all the latest technologies and tools at our disposal, we recognise that the main objective for our clients is to resolve their IT and networking concerns quickly and efficiently.
UK based and operating personalised and friendly support, we are behind the scenes, ensuring the smooth running of all your systems. We work as an extension of your business, so you can get on with the day to day organisation of what you do.
From setting up accounting software for a sole trader, to migrating the entire server infrastructure of multinational organisations, we have been providing enterprise-grade IT to hundreds of companies for over 10 years.
Whilst existing as a separate company, many of our clients rely on us as if we were their own in-house IT department. Providing expert knowledge and decades of combined experience, our IT team will advise your company through each IT decision, from helping to source the correct hardware through leading suppliers to updating software, dealing with day-to-day IT issues or moving your entire business’ infrastructure to the cloud.
Should you need urgent support, you can be sure we’re always ready for any eventuality. Our UK-based support desk is manned Monday to Friday by Microsoft-qualified technicians who can resolve issues remotely to quickly get you back up and running. We also offer extended 24/7/365 support hours, available on request.
Our IT support pricing plans are transparent and flexible. We always allow you to scale your level of required IT support so that it can grow along with your business’s success.
1st line support to specialists in servers, networking and telecoms. Our diverse and talented team are equipped to handle anything your IT throws their way.
With all our contracts backed by industry standard SLAs, our response times are fast and our solutions are effective. Our average ticket resolution is under 15 minutes.
We source all of our hardware and software from trusted, industry-leading providers and use it to both fix and improve our client’s networks.
What Our Clients Say About Us
“Carden IT are friendly, professional and an excellent addition to our work family. They are reliable, hardworking and they adapt to the way our firm works, even when it comes to additional training on our bespoke internal software.”
“We've been a client of Carden IT Services for nearly 10 years. We have got to know the staff and directors very well and have complete faith in their abilities. Our IT issues are fixed both quickly and effectively to minimise down time. Carden’s response times are second to none and when we need their help, they can often fix the issue remotely during the first phone call.”
“When we started in April 2012, we required a number of services to host our email, files and case management system. Carden were very helpful in saving on initial outlay when starting the business, using one machine to host two server systems on a high-equipped Dell machine, which had considerable cost savings.”
“Reliable IT is vital for our team to be able to work well. Partnering with Carden IT has freed up time for us to focus on our actual work while they take care of the day to day IT. On top of their technical expertise, they are always friendly, both in person and over the phone and keep us updated with the work they are doing and why it is required.”
“We have used Carden IT for many years and they have developed a very good system for our everyday use. Whether at work or working from home, we can log in to our IT system and stay in communication with our staff. Due to the good service and reliability, we switched our land-lines and mobiles to Carden IT.”
“Having taken over from our previous IT support, we have been very impressed with the quality of service and reliability of Carden. Very efficient, flexible and friendly! They have put in systems that we never had before, allowing us to get on with our work feeling reassured that we are protected and up to speed.”
“We have been working with Carden for a couple of years and lately have been working closely with their director Scott in a complex project involving a third-party source. He's been amazing! Going above and beyond is an understatement for what he has done! We would definitely recommend them to anyone that needs IT support.”
“We have used Carden IT Services for a number of years, and have always found their services to be honest, reliable, and cost effective. Their knowledge of our systems and flexibility has kept downtime during office hours to a minimum and we are very pleased with the out of office service provided.”
“We have been using Carden IT services for a few years now and have found their services to be excellent. They manage our phone system and provide us with IT support. The support team are friendly and very professional. We were so impressed we moved our website hosting to them. A great company - highly recommend.”
“As well as reliably keeping our IT system running healthily, Carden IT Services did a great job migrating our Microsoft Outlook accounts to the Office 365 cloud-based system. We have been really impressed by their efficient and friendly operation and very pleased with how smooth the whole process has been.”
“The team at Carden IT Services are very professional and have a very quick response rate. The service we have received is second to none and the team will always go above and beyond to support us. I would highly recommend Carden IT Services to any business looking for great IT support.”
“We moved over to Carden a few months ago and every member of our company has nothing but positive things to say about Carden and their team. We are a small but growing business and Carden help us prioritise the need for new equipment and suggest alternatives we didn't even know existed, that won't break the bank!”
What We Provide
Rely On Us
These are just some of the reasons why our clients trust us to be their dedicated IT support partner.