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IT Support For Accountants & Accounting Firms

Say goodbye to break-fix and repeated IT issues losing you time and money. Long-term fixes and solid IT systems are why Carden IT Services have successfully delivered great IT support for over 14 years. We offer IT Support for accountants in Brighton, Sussex & London.

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Built For Accountants

At Carden IT Services, we know how important reliable IT support is for accounting firms, which is why we offer an IT service specifically designed for accountants.

Get managed IT services for your firm at a fixed price, with no unexpected surprises.

Fixed Price, Unlimited Support

Our managed IT support for accountants is unlimited and billed at a fixed price per machine. So you know what your business IT support spend will be ahead of time.

Packages Designed For Accountants

We deliver managed IT services & support for accounting firms and offer expert IT support for specialised accounting software, including Xero, Sage, ClearBooks and more.

IT Services We Offer Accountants

Cybersecurity for Accountants

Protect your networks and customer information from cyberattacks and data breaches.

IT Support for Accountants

Provides technical assistance and troubleshooting for accounting-related software and systems.

Outsourced IT for Accountants

Spend more time looking after your clients and less time worrying about your IT, telecoms, or security.

Telecoms for Accountants

Telecommunications services such as VoIP and broadband, specifically tailored to the needs of accounting firms.

Procurement For Accountants

Our IT procurement specialists make sure your team gets the right hardware and software for the job, at the right price.

Quality Hardware & Software

We secure your sensitive data and ensure that you always have easily recoverable backups on hand in an emergency.

Our Promise To You

We take care of your IT, while you take care of your business:

  • You will have full access to our dedicated IT support and cybersecurity teams.
  • We invest time improving our products and services to drive your IT forward.
  • We will always offer you a range of cybersecurity options to choose from.
  • We will never oversell products and services to you based on profit margins.
  • You will get an up-to-date plan of how to increase productivity and reduce risk.
  • Every service we offer adds value, boosts ROI and is always explained clearly.
  • Our team of IT engineers work within your budget, and not to sales targets.
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Dedicated IT Support Teams

We’ve formed an IT support team specifically to support our accountant clients. These team members have the most experience with the technology which accounting firms use every day. Whether it’s troubleshooting accountancy software or repairing vital hardware like on-premises servers, they get the job done.

This means that when you call our support desk, you’ll speak to the same team every time and won’t have to explain your technology or your set-up multiple times.

Accountancy IT Experts

Each of our IT support teams are based in Sussex and dedicated to a different line of business, meaning your assigned team will be knowledgeable about the accountancy software you use and how it fits into your overall network.

On-Premises Engineers

While most IT support can be done remotely, we also have expert IT engineers based in the South East who can travel to your premises if there are hardware-specific tasks to complete.

Cybersecurity Services For Accountants

The IT support and cybersecurity landscape for accountants is changing and is no longer just about the security of your desktops, laptops and servers. Accountants also need to secure their entire network, their cloud services, their telecoms and every aspect of their technology stack. We offer cybersecurity services to accountants in Brighton, London & Sussex

Our highly skilled IT support team uses state-of-the-art cybersecurity software and hardware tools to monitor, manage and secure all of your digital assets. Our cybersecurity services for accountants help to prevent data breaches, keeping you secure, efficient and compliant.

Access Policies

Each digital asset is assigned a secure access policy based on the requirements of when, where and how it is used. We help you to block unrequired and unauthorised access whether from inside or outside your firm – keeping your business-critical assets secure.

24/7 Monitoring

Our Managed IT Services Operations Centre monitors all your digital assets in real time. Any unauthorised access attempts or failed ransomware attacks trigger automated alerts which are sent directly to your account’s dedicated IT support team for further analysis.

What Can You Expect From Our Accountancy IT Support?

UK-Based Team

We are proud to provide top-notch service. No outsourcing – Just reliable customer support you can trust! Our highly skilled and experienced team of experts have years of experience working with accountants in Brighton, Sussex & London.

Client Portal

Our online platform makes life easier for accountants by providing a seamless way to submit IT support tickets, monitor progress updates, view important documents and contracts at their fingertips, plus watch helpful video tutorials.

Industry-Standard SLAs

Every one of our business IT support contracts is governed by industry-standard Service Level Agreements. Carden IT Services guarantee a quick response, no matter how big or small your IT problem is.

Bespoke Support Packages

Our IT support options are flexible and scalable for accountants. Whether you need remote support or a fully managed IT support contract, we can help craft the perfect mix of IT services for your business.

Proactive IT Services

Prevention is better than cure. So, we don’t wait for things to break. Our accountancy IT support proactively improves and fortifies your entire IT network, increasing efficiency and reducing risk.

Trusted Suppliers

We don’t cut corners and we would never supply a solution we didn’t trust in ourselves. All of our hardware and software is sourced from known and trusted suppliers, like Microsoft, Cisco and DELL.

Meet Carden IT Services

Carden IT Services makes your IT systems work for you. We look after the heavy lifting, using modern monitoring and automation techniques. This means that your team and your whole accounting firm are more productive.

Starting in 2009 and offering IT support for Brighton businesses, we have grown over the last decade into a transatlantic IT company offering IT support and managed IT services to accountants in Brighton, Sussex and London, as well as various businesses in the US through our partner, Carden IT Services LLC.

  • Microsoft Qualified Technicians
  • UK-Based Support Desk
  • Bespoke Support Packages
  • IT Issues Resolved Remotely
  • ISO 9001 & 27001 Accredited
  • Cyber Essentials Certified
  • Round The Clock Monitoring
  • 24/7 Support, 365 Days A Year
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Frequently Asked Questions

How can IT support help accountants?

IT support providers can supply assistance with the software and technology used for accounting tasks such as accounting software, spreadsheets, and financial databases. They can help set up and maintain network security to protect sensitive financial data. IT support is also useful for troubleshooting technical issues that may arise while using accounting software. In case of system failure or data loss, IT support can assist with data backup and recovery. It is also possible to implement automated processes to streamline accounting tasks and improve efficiency.
Yes, we support our clients’ team members wherever they are. This includes those working from home, on the go, or even abroad.
The majority of our IT support clients are based in Brighton, London, or Sussex, but we can support clients or team members further afield if needed.

Any Questions?

We believe in providing a personal service. Each of our accountancy IT support clients has a smaller team of dedicated engineers assigned to their account, so you speak to the same people every time.

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Please do not log support tickets on this form. Please email helpdesk@cardenitgroup.com.
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