Our team is based in Sussex, working out of our offices in Brighton. So, we can travel to your site very quickly if needed – but the good news is that almost all IT queries can be solved remotely thanks to cloud computing. Most of our business IT support requests are resolved remotely and last year our average time to resolve a request was less than 15 minutes.
We also work to improve the network and data security of all our customers through our managed security operations centre (SOC) and provide modern communication options like VoIP. We pride ourselves on being the most proactive business IT provider in Sussex. We don’t just wait for things to go wrong. We actively work to protect and strengthen your network for the long term, increasing its security and reliability to avoid problems occurring in the first place.
Combining all these business IT services under a single, monthly bill helps to streamline your technology and gives you one point of call for everything IT-related in your business.
Protect your business’s network from the 350,000 new viruses detected on the web every day.
Save physical space and lower your costs by hosting your website or business apps in the cloud.
Secure your data in off-site cloud backups so it can be easily restored in the event of data loss.
Manage signatures for all users and devices from a centralised web portal.
Utilise existing cloud platforms or let our team design your own private cloud architecture.
Prepare for, prevent and recover from business disasters, including both physical and digital scenarios.
Disaster recovery services via cloud computing allow you to recover to any device or premise.
Be ready for anything with a comprehensive business continuity and disaster plan.
If we can't fix your IT remotely, one of our engineers will travel to your site.
Our team is here to provide supervision, maintenance and troubleshooting.
Test your team's vigilance without putting your network at risk, with dummy emails.
Make sure you whole team is informed about, and engaged with, your security.
Have confidence that emails are really from who they say they are from.
Advanced threat detection which goes beyond the capabilities of your email client.
Improve your web application’s security before, during or even after launch.
Our web developers can help to install the SSL security certificate on your website to protect you and your users.
Control your passwords and enforce a consistent policy across your organisation.
Generate unique, high-strength passwords and store them in an encrypted “vault”.
Implementing MFA drastically increases the level of security for any login you use it with.
We install, configure, update and monitor your network firewall.
Automatically block all traffic from countries where you do not have employees or customers.
Protect sensitive information from being lost, misused, or accessed by unauthorised users.
Hackers don't just use advanced tech to break into networks, they use persuasion too.
Thoroughly test the readiness of your cybersecurity defences in a real-world scenario.
Securing a network requires an accurate inventory of all its elements.
Detects whether your sensitive data has been stolen and posted on the dark web.
Secure your network with the latest cybersecurity monitoring tools, overseen by an expert team.
Keep your devices and data safe with comprehensive mobile device policies.
Encrypt the hard disk of laptops and other devices to protect your data if they are lost or stolen.
Determines who can view or utilise resources on a device or network.
Our team of engineers proactively searches your entire business network for signs of security breaches.
An effective method for controlling which domains can be accessed from your network.
Threats are blocked by default without needing to be identified as malware first.
Never assume that your software is secure, always verify it with a software vulnerability scan.
Secure endpoints through continuous monitoring.
We supply managed IT services for a variety of different Sussex businesses, across a diverse set of industries. We’ve helped recruitment firms to streamline their office processes. We’ve helped construction companies to set up temporary offices on building sites. We’ve trained an estate agents’ team on how to avoid cyber threats like phishing emails.
Whatever industry your company operates in, if you’re a Sussex business and you rely on having functional, secure IT – we can help.
Areas Of Sussex We Cover
“Carden IT are friendly, professional, and an excellent addition to our work family. They are reliable, and hardworking, and they adapt to the way our firm works, even when it comes to additional training on our bespoke internal software.”
“We've been a client of Carden IT Services for nearly 10 years. We have got to know the staff and directors very well and have complete faith in their abilities. Our IT issues are fixed both quickly and effectively to minimise down time. Carden’s response times are second to none and when we need their help, they can often fix the issue remotely during the first phone call.”
“When we started in April 2012, we required a number of services to host our email, files and case management system. Carden were very helpful in saving on initial outlay when starting the business, using one machine to host two server systems on a high-equipped Dell machine, which had considerable cost savings.”
“Reliable IT is vital for our team to be able to work well. Partnering with Carden IT has freed up time for us to focus on our actual work while they take care of the day-to-day IT. On top of their technical expertise, they are always friendly, both in person and over the phone, and keep us updated with the work they are doing and why it is required.”
“We have used Carden IT for many years, and they have developed a very good system for our everyday use. Whether at work or working from home, we can log in to our IT system and stay in communication with our staff. Due to the good service and reliability, we switched our landlines and mobiles to Carden IT.”
“Having taken over from our previous IT support, we have been very impressed with the quality of service and reliability of Carden. Very efficient, flexible, and friendly! They have put in systems that we never had before, allowing us to get on with our work feeling reassured that we are protected and up to speed.”
“We have been working with Carden for a couple of years and lately have been working closely with their director Scott in a complex project involving a third-party source. He's been amazing! Going above and beyond is an understatement for what he has done! We would definitely recommend them to anyone that needs IT support.”
“We have used Carden IT Services for a number of years, and have always found their services to be honest, reliable, and cost-effective. Their knowledge of our systems and flexibility has kept downtime during office hours to a minimum, and we are very pleased with the out-of-office service provided.”
“We have been using Carden IT services for a few years now and have found their services to be excellent. They manage our phone system and provide us with IT support. The support team is friendly and very professional. We were so impressed that we moved our website hosting to them. A great company - highly recommended.”
“As well as reliably keeping our IT system running healthily, Carden IT Services did a great job migrating our Microsoft Outlook accounts to the Office 365 cloud-based system. We have been really impressed by their efficient and friendly operation and very pleased with how smooth the whole process has been.”
“The team at Carden IT Services is very professional and has a very quick response rate. The service we have received is second to none, and the team will always go above and beyond to support us. I would highly recommend Carden IT Services to any business looking for great IT support.”
“We moved over to Carden a few months ago and every member of our company has nothing but positive things to say about Carden and their team. We are a small but growing business and Carden help us prioritise the need for new equipment and suggest alternatives we didn't even know existed, that won't break the bank!”
Can you help with training my team and improving their IT knowledge?
Yes, we are happy to provide training on any of the IT solutions we provide.
Do you provide out of hours IT support?
We offer extended support hours if you require more than the standard 9-5 coverage.
Can I increase the amount of IT support we receive as we scale and more people return to the office?
Yes, all our IT services can scale with your business as you grow.
