fbpx

Landing – IT Support Services

Carden IT Services Logo White
Carden IT Services Logo White

Your Own Personal IT Team

Dedicated To You

Sussex and London-based IT company offering bespoke-built IT support packages
to suit your business’s needs.

Talk to a member of our team now
01273 022364

IT Support Made Simple

When You Work With Carden IT Services...

  • You pay a fixed, monthly cost for all your IT support, so there are no surprises.
  • Your IT support requests are dealt with promptly - our average fix time is under 15 minutes!
  • You get your own team of dedicated IT experts who know your network inside out.
  • Your data, network and hardware are protected by Cyber Essentials certified technology and your data is backed up securely.
  • IT finally makes your life simpler, not more complicated.

Our average fix time is under 14 minutes

99.72% of IT support requests resolved remotely

Our average response time is under 60 seconds

IT experts in business for over 14 years

How Can We Help?

Customised, Cost Effective & Secure IT Solutions

Flexible IT Support Packages

We offer bespoke managed IT support packages, which we adjust to suit your business’s technology challenges and goals. Each one comes with an industry-leading Service Level Agreement to guarantee its quality.

Dedicated Support Engineers

As one of our IT support clients, you’ll have an IT team assigned directly to your business. They’ll be knowledgeable about the products and services you use. Your support tickets go straight to the engineer with the best skill set to fix them.

Advanced Cybersecurity Services

It’s important to secure your entire network, including your hardware, software, cloud services and telecoms. Our IT support team uses state-of-the-art cybersecurity tools to monitor, manage and secure your business technology.

Why Carden?

Each of our IT support clients has a team of dedicated engineers assigned to them, so you speak to the same people every time. Say goodbye to being passed around to different support engineers for each ticket, and hello to a personal IT support service!

Key Features

What Can You Expect From
Our IT Support Services?

UK Based Team

No outsourcing! Unlike many IT companies, we don’t subcontract our work out to international call centres. Our team of IT experts is UK-based, operating out of our offices in Brighton and London.

Bespoke Support Packages

Our IT support options are flexible and scalable. Whether you want a remote support only service or a fully managed IT support contract, we can help craft the perfect mix of IT support for your business.

Client Portal

Use our online platform to submit business IT support tickets and monitor their progress while we work to resolve them. You can view documents and contracts, and watch video tutorials.

Proactive IT Services

Prevention is better than cure. So, we don’t wait for things to break. Our business IT support proactively improves, strengthens and fortifies your entire IT network, increasing efficiency and reducing risk.

Industry-Standard SLAs

Every business IT support contract is governed by industry-standard Service Level Agreements. Carden IT Services guarantee a quick response, no matter how big or small your IT problem is.

Trusted Suppliers

We don’t cut corners and we would never supply a solution we didn’t trust in ourselves. All of our hardware and software is sourced from known and trusted suppliers, like Microsoft, Cisco and DELL.

Tried and Trusted

Our Tech Partners

mimecast logo
hp computers logo
Dell logo
Cisco logo
Microsoft logo
trend micro logo

Key Features

UK Based Team

No outsourcing! Unlike many IT companies, we don’t subcontract our work out to international call centres. Our team of IT experts is UK-based, operating out of our offices in Brighton and London.

Bespoke Support Packages

Our IT support options are flexible and scalable. Whether you want a remote support only service or a fully managed IT support contract, we can help craft the perfect mix of IT support for your business.

Client Portal

Use our online platform to submit business IT support tickets and monitor their progress while we work to resolve them. You can view documents and contracts, and watch video tutorials.

Proactive IT Services

Prevention is better than cure. So, we don’t wait for things to break. Our business IT support proactively improves, strengthens and fortifies your entire IT network, increasing efficiency and reducing risk.

Industry-Standard SLAs

Every business IT support contract is governed by industry-standard Service Level Agreements. Carden IT Services guarantee a quick response, no matter how big or small your IT problem is.

Trusted Suppliers

We don’t cut corners and we would never supply a solution we didn’t trust in ourselves. All of our hardware and software is sourced from known and trusted suppliers, like Microsoft, Cisco and DELL.

Tried and Trusted

Our Tech Partners

mimecast logo
Dell logo
trend micro logo
Microsoft logo
Cisco logo
hp computers logo