IT Support For E-Commerce Companies

IT Support For eCommerce

We understand the unique challenges of e-commerce companies

and we have the expertise to provide you with tailored IT solutions

to keep your business running smoothly. 

    Or talk to a member of our team now
    01273 022364

    IT Support For Accountants

    & Accounting Firms

    Say goodbye to break-fix and repeated IT issues losing you time and money.

    Long-term fixes and solid IT systems are why Carden IT Services have successfully delivered great IT support for over 14 years.

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    cyber essentials logo
    ISO 27001
    ISO 9001 logo
    cyber essentials logo
    ISO 27001

    Flexible IT Support

    Built For eCommerce

    Our comprehensive IT support services for e-commerce businesses are designed to help you overcome the unique challenges that come with running an online store. We provide customised solutions, cost-effective services, and 24/7 support to help you maintain a reliable and secure e-commerce platform.  

    In addition to our professional services, we provide ongoing support to help you stay up to date with the latest IT trends and technologies. Our team keeps abreast of the latest developments in the IT industry to ensure that your e-commerce platform remains current, secure, and efficient. 

    Fixed Price, Unlimited Support

    Our IT support service offers fixed pricing for unlimited support. This means you can have peace of mind knowing you won’t have to worry about unexpected bills or extra charges. You can access our IT support team anytime for help with any issues without worrying about the cost. 

    Packages Designed For Construction Companies

    Our IT support packages are designed specifically for e-commerce businesses. Our services aim to optimise your IT systems to maximise your online presence, reduce downtime, and increase profitability. With our packages, you can rest assured that you are getting the right support for your e-commerce business needs. 

    Our Services

    IT Services
    We Offer E-Commerce Businesses

    Cybersecurity for E-Commerce Business

    Protect your networks and customer information from cyberattacks and data breaches.

    Telecoms for E-Commerce Business

    Telecommunications services such as VoIP and broadband, specifically tailored to the needs of e-commerce businesses. 

    IT Support for E-Commerce Business

    Provides technical assistance and troubleshooting for e-commerce-related software and systems. 

    Procurement for E-Commerce Business

    Our IT procurement specialists ensure your team gets the right hardware and software for the job, at the right price. 

    Outsourced IT for E-Commerce Business

    Spend more time looking after your customers and less time worrying about your IT, telecoms, or security. 

    Data Backup for E-Commerce Business

    We secure your sensitive data and ensure that you always have easily recoverable backups in an emergency. 

    Our Promise To You

    We take care of your IT, while you take care of your business

    You will have full access to our dedicated IT support and cybersecurity teams.

    We invest time improving our products and services to drive your IT forward.

    We will always offer you a range of cybersecurity options to choose from.

    We will never oversell products and services to you based on profit margins.

    You will get an up-to-date plan of how to increase productivity and reduce risk.

    Every service we offer adds value, boosts ROI and is always explained clearly.

    Our team of IT engineers work within your budget, and not to sales targets.

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    Reliable IT Support For E-Commerce Operations

    Dedicated IT Support Teams

    In the e-commerce industry, reliability is key. With millions of customers around the world, you need an IT infrastructure that can handle high volumes of traffic, process orders quickly and securely, and provide an excellent shopping experience. That’s where Carden’s reliable IT support comes in. 

    With our proactive maintenance service, we monitor your IT systems to identify potential issues before they become problems. This helps reduce downtime, minimise disruptions to your e-commerce operations, and maintain your website’s reliability. 


    E-Commerce Business IT Experts

    Our team comprises IT experts with specialised knowledge and experience in the e-commerce industry. We understand the encounters of running an online store, and we provide customised solutions to meet your business needs. With our expertise, you can rest assured that your e-commerce business is in good hands. 

    On-Premises Engineers

    Whether you need help setting up a new system or troubleshooting an issue, our on-premises engineers will provide fast, reliable service. With our on-site support, you can rest assured that your IT infrastructure is in good hands and that any issues will be addressed promptly and efficiently. 

    Want a Quote?

    Take Our 2 Minute Questionnaire To Book In A Video Call With One Of Our IT Experts

    • Step 01
    • Step 02
    • Step 03
    • Step 04

    Step 01

    Step 02

    Do you currently use an outside IT support company?

    Do you need support outside of business hours?

    Which email platform are you on?

    Step 03

    Do any of your team work remotely?

    Do you struggle with any time consuming internal processes or workflows?

    Step 04

    Dedicated Cybersecurity Team

    Cybersecurity Services For eCommerce Companies

    With the increasing number of cyber threats and attacks, it is important to have proactive cybersecurity measures in place to protect your business and customers’ sensitive data. Our proactive cybersecurity service for e-commerce businesses is designed to do just that. We provide comprehensive cybersecurity solutions to meet the specific needs of your business, ensuring that your website is secure and customer data is protected. 

    Our proactive approach to cybersecurity means we constantly monitor your systems for potential threats and vulnerabilities, including secure online payment processing solutions, protection against malware and viruses, regular security assessments to identify potential vulnerabilities, and 24/7 monitoring and response to cyber threats.  

    Access Policies

    With access policies in place, you can ensure that only authorised personnel are able to access sensitive information, reducing the risk of data breaches and cyber-attacks. Our team can help you develop and implement access policies, so you can have peace of mind knowing that your data is secure. 

    24/7 Monitoring

    Our Managed IT Services Operations Centre monitors all your digital assets in real-time, enabling us to identify and address potential issues before they escalate into major problems. This proactive approach to IT support ensures that your construction business can operate at peak efficiency without interruption. 

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    Why Carden?

    We believe in providing a personal service. Each of our construction IT support clients has a smaller team of dedicated engineers assigned to their account, so you speak to the same people every time.

    Key Features

    What Can You Expect From
    Our eCommerce IT Support?

    UK-Based Team

    We are proud to provide top-notch service. No outsourcing – Just reliable customer support you can trust! Our highly skilled and experienced team of experts has years of experience working with construction companies in Brighton, Sussex & London. 

    Bespoke Support Packages

    Our IT support options are flexible and scalable for eCommerce companies. Whether you need remote support or a fully managed IT support contract, we can help craft the perfect mix of IT services for your business.

    Client Portal

    Our online platform makes life easier for eCommerce companies by providing a seamless way to submit IT support tickets, monitor progress updates, view important documents and contracts at their fingertips, plus watch helpful video tutorials. 

    Proactive IT Services

    Prevention is better than cure. So, we don’t wait for things to break. Our e-commerce business IT support proactively improves and fortifies your entire IT network, increasing efficiency and reducing risk. 

    Industry-Standard SLAs

    Every one of our business IT support contracts is governed by industry-standard Service Level Agreements. Carden IT Services guarantee a quick response, no matter how big or small your IT problem is. 

    Trusted Suppliers

    We don’t cut corners, and we would never supply a solution we didn’t trust in ourselves. All of our hardware and software is sourced from known and trusted suppliers, like Microsoft, Cisco and DELL. 

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    Dell logo
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    About Us

    Meet Carden IT Services

    With our modern monitoring and automation techniques, you can have peace of mind knowing that your IT systems are taken care of by the experts. We are dedicated to providing reliable, comprehensive IT support services that help our clients achieve their goals and improve customer experience. At Carden IT Services, we believe in building long-term relationships with our clients based on trust, transparency, and exceptional service. 

    We are the leading company when it comes to IT support for E-Commerce Businesses in Brighton, Sussex & London. 

    • Microsoft Qualified Technicians
    • UK-Based Support Desk
    • Bespoke Support Packages
    • IT Issues Resolved Remotely
    • ISO 9001 & 27001 Accredited
    • Cyber Essentials Certified
    • Round The Clock Monitoring
    • 24/7 Support, 365 Days A Year

    Talk to our expert team

    Need More Information?

    Frequently Asked Questions

    How can IT support help e-commerce businesses?

    IT support can assist e-commerce businesses in several ways, including ensuring that their website is always up and running smoothly, providing assistance with platform migration and third-party applications, and helping businesses comply with industry regulations and cybersecurity requirements. IT experts can provide regular security assessments, implement access policies, and provide cybersecurity education and training for the business and its employees. Overall, IT support is critical for e-commerce businesses to operate efficiently, securely, and compliantly. 

    Can you help me migrate my e-commerce website to a new platform?

    Yes, we can help you migrate your e-commerce website to a new platform. Our team of IT engineers has experience with various e-commerce platforms and can help you choose the right platform for your business needs. We can also help you with the migration process to ensure a seamless transition. 

    Do you provide remote IT support for e-commerce businesses?

    Yes, we provide remote IT support services for e-commerce businesses. Our remote support services enable us to quickly diagnose and resolve IT issues without the need for an on-site visit, which can save you time and money. This includes those working from home, on the go, or even abroad. 

    Got a Question?

    Get In Touch

    Contact us using the details below or simply fill out the form and let us know how we can help. One of our friendly team will get back to you.



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