We have London-based engineers. So, if necessary, our team can get to your location quickly – but the good news is that practically all modern IT issues can be resolved remotely. The majority of our London IT support requests are handled remotely, allowing us to offer support quickly. The average time to complete a request last year was less than 14 minutes.
Through our managed security operations centre (SOC), we seek to improve the network and data security of all of our clients, as well as providing communication options like VoIP.
We are a proactive IT supplier. We don’t sit around waiting for things to go wrong – we work hard to safeguard and strengthen your network over time and prevent IT problems from arising in the first place.
Every one of our customers has a dedicated account manager who learns about your business, your team and your goals, and gives you a single point of contact for any IT-related issues in your company.
We supply managed IT services to a wide range of London businesses across a variety of industries. We’ve helped recruitment companies in streamlining their operations. We’ve helped construction firms in setting up temporary offices on work sites. We’ve trained admin teams how to avoid cybersecurity risks like phishing emails.
Whatever sector your company operates in, if you’re a London firm that relies on reliable, secure IT, our team can help.
“Carden IT are friendly, professional and an excellent addition to our work family. They are reliable, hardworking and they adapt to the way our firm works, even when it comes to additional training on our bespoke internal software.”
“We've been a client of Carden IT Services for nearly 10 years. We have got to know the staff and directors very well and have complete faith in their abilities. Our IT issues are fixed both quickly and effectively to minimise down time. Carden’s response times are second to none and when we need their help, they can often fix the issue remotely during the first phone call.”
“When we started in April 2012, we required a number of services to host our email, files and case management system. Carden were very helpful in saving on initial outlay when starting the business, using one machine to host two server systems on a high-equipped Dell machine, which had considerable cost savings.”
“Reliable IT is vital for our team to be able to work well. Partnering with Carden IT has freed up time for us to focus on our actual work while they take care of the day to day IT. On top of their technical expertise, they are always friendly, both in person and over the phone and keep us updated with the work they are doing and why it is required.”
“We have used Carden IT for many years and they have developed a very good system for our everyday use. Whether at work or working from home, we can log in to our IT system and stay in communication with our staff. Due to the good service and reliability, we switched our land-lines and mobiles to Carden IT.”
“Having taken over from our previous IT support, we have been very impressed with the quality of service and reliability of Carden. Very efficient, flexible and friendly! They have put in systems that we never had before, allowing us to get on with our work feeling reassured that we are protected and up to speed.”
“We have been working with Carden for a couple of years and lately have been working closely with their director Scott in a complex project involving a third-party source. He's been amazing! Going above and beyond is an understatement for what he has done! We would definitely recommend them to anyone that needs IT support.”
“We have used Carden IT Services for a number of years, and have always found their services to be honest, reliable, and cost effective. Their knowledge of our systems and flexibility has kept downtime during office hours to a minimum and we are very pleased with the out of office service provided.”
“We have been using Carden IT services for a few years now and have found their services to be excellent. They manage our phone system and provide us with IT support. The support team are friendly and very professional. We were so impressed we moved our website hosting to them. A great company - highly recommend.”
“As well as reliably keeping our IT system running healthily, Carden IT Services did a great job migrating our Microsoft Outlook accounts to the Office 365 cloud-based system. We have been really impressed by their efficient and friendly operation and very pleased with how smooth the whole process has been.”
“The team at Carden IT Services are very professional and have a very quick response rate. The service we have received is second to none and the team will always go above and beyond to support us. I would highly recommend Carden IT Services to any business looking for great IT support.”
“We moved over to Carden a few months ago and every member of our company has nothing but positive things to say about Carden and their team. We are a small but growing business and Carden help us prioritise the need for new equipment and suggest alternatives we didn't even know existed, that won't break the bank!”
Do you offer IT support for small businesses in London?
Our managed IT services is suitable for any London-based business with more than 15 devices.
Can managed IT services help my business although a lot of my team work remotely?
Businesses with remote employees are more vulnerable to cyber-attacks because they already have various external users accessing their network on a daily basis. We can assist in making remote working safer, and we can adjust our service if your team returns to the office at a later date.
Do you offer emergency IT support for London businesses?
As part of our managed IT services, we offer comprehensive disaster recovery services for businesses in London. These help you maintain business continuity during and after a disaster like an office fire or a ransomware attack.