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Landing – IT Support Small/Medium Businesses

IT Support For Small

& Medium Businesses

Say goodbye to break-fix and repeated IT issues losing you time and money.
Long-term fixes and solid IT systems are why Carden IT Services have
successfully delivered great IT support for over 14 years.


    Or talk to a member of our team now
    01273 022364

    IT Support For Small

    & Medium Businesses

    Say goodbye to break-fix and repeated IT issues losing you time and money.


    Long-term fixes and solid IT systems are why Carden IT Services have successfully delivered great IT support for over 14 years.

    ISO 9001 logo
    cyber essentials logo
    ISO 27001
    ISO 9001 logo
    cyber essentials logo
    ISO 27001

    Flexible IT Support

    Built For Small Business

    At Carden IT Services, we know how important reliable IT support is for small and medium businesses, which is why we offer bespoke, personalised managed IT services at a fixed price, with no unexpected surprises.

    Fixed Price, Unlimited Support

    All of our managed IT support packages are unlimited and billed at a fixed price per machine. This means that you know exactly what your business IT support spend will be ahead of time.

    Packages Designed For Your Business

    We have carefully designed all of our managed IT support packages to suit a range of business needs. From standard working hours, to 24/7 – 365 days a year, with Service Level Agreements to suit you.

    Our Promise To You

    We take care of your IT, while you take care of your business

    You will have full access to our dedicated IT support and cybersecurity teams.

    We invest time improving our products and services to drive your IT forward.

    We will always offer you a range of cybersecurity options to choose from.

    We will never oversell products and services to you based on profit margins.

    You will get an up-to-date plan of how to increase productivity and reduce risk.

    Every service we offer adds value, boosts ROI and is always explained clearly.

    Our team of IT engineers work within your budget, and not to sales targets.

    woman in IT support office using telecoms headset

    Support Tailored To You

    Dedicated IT Teams

    We understand how frustrating it can be talking to different IT support engineers about each request or issue. Therefore, our managed IT support team is broken down into smaller IT services teams. One of these smaller teams will be assigned to you, so you always speak to the same people when you call.

    Field Experts

    Each of our remote IT support teams are based in Sussex and dedicated to a line of business, meaning your assigned team is knowledgeable about the products and services you use. We also have expert IT services engineers based in Brighton and London who can travel to your premises if required.

    Assigned Personal Engineers

    Your IT support tickets go straight to the IT services engineer with the best skills to fix it. An IT engineer who is familiar with your company and its systems.

    Want a Quote?

    Take Our 2 Minute Questionnaire To Book In A Video Call With One Of Our IT Experts

    • Step 01
    • Step 02
    • Step 03
    • Step 04

    Step 01

    Step 02

    Do you currently use an outside IT support company?

    Do you need support outside of business hours?

    Which email platform are you on?

    Step 03

    Do any of your team work remotely?

    Do you struggle with any time consuming internal processes or workflows?

    Step 04

    Dedicated Cybersecurity Team

    Your Security Is Our Top Priority

    The IT support and cybersecurity landscape is changing and is no longer just about the security of your desktops, laptops and servers. Modern small and medium businesses also need to secure their entire network, their cloud services, their telecoms and every aspect of their technology stack.

    Our highly skilled small business IT support team uses state-of-the-art cybersecurity software and hardware tools to monitor, manage and secure all of your digital assets – physical, virtual and hosted.

    Access Policies

    Each digital asset is assigned a secure access policy based on the requirements of when, where and how it is used. We help you to block unrequired and unauthorised access whether from inside or outside your organisation – keeping your business-critical assets secure.

    24/7 Monitoring

    Our Managed IT Services Operations Centre monitors all your digital assets in real time. Any unauthorised access attempts or failed ransomware attacks trigger automated alerts which are sent directly to your account’s dedicated cybersecurity team for further analysis.

    man and woman in office looking at a tablet

    Why Carden?

    We believe in providing a personal service. Each of our IT support clients has a smaller team of dedicated engineers assigned to their account, so you speak to the same people every time. Say goodbye to being passed around to different support engineers for each ticket, and hello to familiar voices!

    Key Features

    What Can You Expect From
    Our IT Support Services?

    UK Based Team

    No outsourcing! Unlike many IT companies, we don’t subcontract our work out to international call centres. Our team of IT experts is UK-based, operating out of our offices in Brighton and London.

    Bespoke Support Packages

    Our IT support options are flexible and scalable. Whether you want remote support only or need a fully managed IT support contract, we can help craft the perfect mix of IT support for your business.

    Client Portal

    Use our online platform to submit business IT support tickets and monitor their progress while we work to resolve them. You can view documents and contracts, and watch video tutorials.

    Proactive IT Services

    Prevention is better than cure. So, we don’t wait for things to break. Our business IT support proactively improves, strengthens and fortifies your entire IT network, increasing efficiency and reducing risk.

    Industry-Standard SLAs

    Every business IT support contract is governed by industry-standard Service Level Agreements. Carden IT Services guarantee a quick response, no matter how big or small your IT problem is.

    Trusted Suppliers

    We don’t cut corners and we would never supply a solution we didn’t trust in ourselves. All of our hardware and software is sourced from known and trusted suppliers, like Microsoft, Cisco and DELL.

    Microsoft logo
    Dell logo
    Cisco logo

    About Us

    Meet Carden IT Services

    Carden IT Services makes your IT system work for you. We look after the heavy lifting, using modern monitoring and automation techniques in the back room, meaning at your desks, your team are more productive.

    Starting in 2009 and offering IT support for Brighton’s small businesses, we have grown over the last decade into a transatlantic IT company offering IT support and managed IT services to organisations in Brighton, Sussex and London, as well as businesses in the US through our partner, Carden IT Services LLC.

    • Microsoft Qualified Technicians
    • UK-Based Support Desk
    • Bespoke Support Packages
    • IT Issues Resolved Remotely
    • ISO 9001 & 27001 Accredited
    • Cyber Essentials Certified
    • Round The Clock Monitoring
    • 24/7 Support, 365 Days A Year

    Talk to our expert team

    Got a Question?

    Get In Touch

    Contact us using the details below or simply fill out the form and let us know how we can help. One of our friendly team will get back to you.

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