Category Archives: News

As email-based threats continue to rise, leading providers like Google, Yahoo, and now Microsoft are tightening their rules around email authentication to protect users. If your business sends emails in bulk, these changes will directly affect your deliverability, and failing to act now could result in your emails being blocked entirely.

We’re pleased to share that Carden IT Services has successfully renewed its ISO 9001 certification, reaffirming our commitment to quality, consistency, and continual improvement across all areas of our business.

This internationally recognised certification is more than a badge—it’s a reflection of our dedication to delivering reliable, customer-focused IT support services. By renewing our ISO 9001 accreditation, we are demonstrating that our internal processes, client service, and operational management continue to meet the most stringent quality standards.

Why ISO 9001 Still Matters

In the world of IT support and managed services, consistency, accountability, and trust are critical. ISO 9001 helps ensure we deliver all three—day in and day out. Here’s why it continues to matter, both for us and for our clients:

• 🔍 Transparent, Documented Processes
  ISO 9001 requires us to clearly define and document our workflows. Whether we’re resolving support tickets, deploying new systems, or managing projects, our team follows a proven structure—resulting in greater consistency and fewer errors.
• 🤝 A Focus on Customer Satisfaction
  One of the core principles of ISO 9001 is putting the customer first. That means actively listening to your feedback, understanding your business needs, and making continuous improvements that directly benefit your experience with us.
• ⚙️ Greater Operational Efficiency
  The certification process encourages regular internal audits and process reviews. By removing inefficiencies and identifying areas for optimisation, we’re able to deliver high-quality services with faster response times and better value.
• 📈 A Culture of Continuous Improvement
  ISO 9001 is not a one-time achievement—it’s a commitment to ongoing development. We’re always looking at how we can evolve, adapt to new technologies, and improve the way we work to better support your success.
• 🔐 Risk Mitigation and Consistency
  With standardised procedures and built-in checks, we reduce the chances of service disruption or mistakes. This makes our services more dependable and ensures business continuity for our clients.
• 🏆 Confidence and Credibility
  ISO 9001 gives you an external assurance that you’re working with a partner who meets global standards. It’s a recognised mark of quality that builds confidence with stakeholders, suppliers, and customers alike.

What This Means For You

By choosing Carden IT Services, you’re partnering with an organisation that doesn’t just claim quality—it proves it. Our renewed ISO 9001 certification is your assurance that we take a structured, proactive approach to everything from service delivery to customer support.

Thank you to all our clients for your continued trust. We’re proud to uphold these standards on your behalf and excited to keep delivering first-class IT services that support your success.

📩 Want to learn more about how our quality-first approach can benefit your business? Get in touch with us today.

We’re pleased to announce that Carden IT Services has successfully renewed our ISO 27001 certification, further strengthening our commitment to data security, risk management, and information governance.

As cyber threats continue to evolve, protecting sensitive information has never been more important. By maintaining our ISO 27001 accreditation, we’re demonstrating that Carden IT Services’ internal systems, controls, and processes remain aligned with international standards for information security management.

What Is ISO 27001?

ISO 27001 is the leading international standard for Information Security Management Systems (ISMS). It provides a framework for managing data security risks across people, processes, and technology—helping businesses protect the confidentiality, integrity, and availability of their information assets.

Renewing this certification means our organisation continues to apply robust, audited practices to manage and mitigate security threats.

Why ISO 27001 Certification Matters

Data breaches and cyber threats are more sophisticated and frequent than ever before. That’s why ISO 27001 matters—not just as a certificate on the wall, but as a fundamental framework that shapes how we operate every day. Here’s what our renewed certification means for your business:

• 🔐 Proactive Risk Management
  ISO 27001 helps us identify, assess, and manage information security risks before they can impact our clients. This structured approach means we proactively monitor systems, spot vulnerabilities early, and take preventative action—rather than reacting after the damage is done.
• 🛡️ Enhanced Data Protection
  With more businesses relying on cloud services and digital infrastructure, protecting data is critical. Our ISO 27001 certification confirms that we have strict controls in place to safeguard sensitive information—whether it’s your business data, customer details, or operational documentation.
• 🔄 Business Continuity and Resilience
  ISO 27001 requires the development and testing of incident response and disaster recovery plans. This ensures that, even in the face of unexpected events, your IT systems remain operational and secure—minimising disruption and downtime.
• 👥 Increased Client Trust and Confidence
  Security is a top concern for modern organisations. When you partner with Carden IT Services, you’re choosing a provider that can prove its commitment to protecting your data. Our ISO 27001 certification builds trust and reassures clients that their information is handled to the highest standards.
• 📋 Support for Regulatory Compliance
  ISO 27001 helps demonstrate compliance with legal and regulatory requirements such as the UK GDPR, the Data Protection Act, and sector-specific frameworks. For organisations working in regulated industries like finance, legal, or healthcare, this is especially important.
• 📈 A Culture of Continuous Improvement
  Our certification isn’t just a one-time achievement. It’s supported by regular internal audits, risk assessments, and external evaluations to ensure that we’re continuously improving and adapting our security practices to meet evolving threats.
• 🌐 A Competitive Advantage
  Many tenders and contracts now require ISO 27001 as a minimum standard. By renewing our certification, we ensure that Carden IT—and by extension, our clients—remain eligible for a broader range of opportunities that demand strong data security credentials.

What This Means for Our Clients

Cybersecurity is not just a technical challenge—it’s a business priority. By choosing Carden IT Services, you’re partnering with a company that treats your data with the seriousness it deserves. Our renewed ISO 27001 certification confirms that we have the people, processes, and technology in place to keep your information safe.

We’d like to thank our clients for their continued trust and support. If you’d like to learn more about how our security-first approach can benefit your organisation, get in touch with our team today.

We’re proud to announce that the Carden IT Group has successfully renewed its Cyber Essentials certification,.

Cyber Essentials is a UK government-backed scheme that helps organisations protect themselves against common cyber threats. By recertifying, we’re continuing to demonstrate our commitment to cybersecurity—for ourselves and for our clients.

Carden IT Services is delighted to announce the opening of our newest office in Crewe. This expansion marks an exciting milestone in our journey. 

From our roots in the South East to serving clients across the UK and beyond, we’ve always believed that proximity matters when it comes to responsive, relationship-led IT support. Establishing a base in Crewe brings that commitment closer to businesses throughout Cheshire, Staffordshire, Greater Manchester, and the wider North West.

We are proud to announce that Dave King, co-founder of Carden IT Services, has now transitioned to a full-time role as CEO.

We are delighted to announce the promotion of Scott Dunkerton to Managing Director at Carden IT Services. Scott’s appointment marks an exciting step forward as we continue to grow as a company.

We are excited to announce that Callum Todd has been promoted to Technical Director at Carden IT Services. Over the years, Callum has played a pivotal role in driving technical improvements for both our internal systems and client-facing solutions.

We are thrilled to announce the promotion of Dionne Mancuso to the position of Operations Director at Carden IT Services.

Bringing you quarterly news on IT topics that will help your business!

We are excited to launch the first edition of our quarterly newsletter, designed to bring you the latest insights, updates, and advice on IT topics that matter most to your business. At Carden IT Services, our goal is to help you get the best return on your investment, keep you informed about important changes in the IT world, and ensure your systems are secure.