The rise of social media has made it easier than ever to connect directly with celebrities, influencers, and public figures. However, it has also created opportunities for scammers to exploit fans and followers of those same celebs. There has recently been a worrying rise in fake celebrity scams, where fraudsters impersonate well-known figures to steal or extort money and personal information from unsuspecting victims.
Microsoft has announced that Multi-Factor Authentication (MFA) will soon be a mandatory security measure for all Microsoft 365 users. This means that every user will be required to verify their identity using a second factor—typically a mobile device—before accessing their Microsoft account.
As cybersecurity threats continue to evolve, Microsoft is enforcing MFA to protect accounts from unauthorised access. While this added layer of security significantly reduces the risk of compromised accounts, some users have raised concerns about using their personal mobile number for authentication.
In this article, we will clarify how Microsoft’s MFA works, address common concerns, and explain why using the Microsoft Authenticator app is the best way to comply with these new security requirements.
We’ve all been there—you’re about to head off on holiday, step away for an important meeting, or just need some uninterrupted focus time, but you don’t want emails piling up with no response. That’s where Outlook’s Out of Office (OOO) reply comes in.
Shortly before Christmas, Microsoft announced that they would be automatically transitioning all Outlook users over to the latest version, which was scheduled to start on January 10th, 2025.
While updating to the latest version of your software is usually a good idea, this latest version of Outlook introduced several challenges that led us to make the rare decision to block this update for our clients.
Customer experience plays a pivotal role in the success of any business. Today, customers expect seamless interactions, personalised services, and quick issue resolution. To meet these demands, businesses need robust IT service management (ITSM) practices. In this article, we will explore the importance of customer experience in business success and how ITSM can enhance it. Additionally, we will discuss seven reasons why prioritising ITSM is crucial for customer experience enhancement in Brighton.