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The Amazon Scam: What You Need to Know

Stay Alert: How Scammers are Targeting Your Address

You might have noticed an increase in social media posts from people claiming that their Amazon parcel has been delivered to the wrong address. While these posts might seem like harmless mistakes, they’re often part of a sophisticated scam designed to exploit both the person whose account was hacked and the unsuspecting individual who receives the parcel.

How the Scam Works

Here’s a step-by-step breakdown of how this particular scam typically unfolds:

  1. Account Compromise:
    The scam begins with a cybercriminal hacking into someone’s Amazon account. This could happen through phishing attacks, weak passwords, or other means of gaining access to account credentials.
  2. Placing an Order:
    Once they have control of the account, the scammer places an order for a high-value item, such as a 60” TV or other expensive electronics. However, instead of sending it to the hacked account’s address, they choose an alternate delivery address—this is where the scam starts to get tricky.
  3. Avoiding Detection:
    If the item were delivered to the hacked account’s address, the legitimate account holder would likely notice the unauthorized purchase and initiate a return or report the fraud. By sending it to a different address, the scammer avoids immediate detection and increases their chances of successfully completing the scam.
  4. Social Media Deception:
    After the order is placed, the scammer posts on social media, claiming that their parcel was mistakenly delivered to the wrong address. The post often includes a plea for help, asking if anyone has received a parcel by mistake and offering a screenshot of the order as proof.
  5. Collection Scam:
    When an unsuspecting person sees the post and checks their own delivery, they might realise they’ve received a package that doesn’t belong to them. When the scammer shows up at their door claiming to be the rightful owner of the parcel, the person, believing it was an honest mistake, hands over the item.
  6. The Aftermath:
    The scammer walks away with the expensive item, and the hacked account holder is left dealing with the financial loss and the hassle of securing their account. Meanwhile, the person who handed over the parcel may never realise they were part of a scam.

What You Should Do

It’s important to be vigilant and aware of these types of scams. Here’s how you can protect yourself:

– Ignore Suspicious Posts:
If you see a post or message on social media claiming that an Amazon parcel was delivered to the wrong address, be cautious. It’s better to ignore such posts, especially if the person is asking you to hand over a parcel you received in error.

– Check Your Deliveries:
If you receive an unexpected parcel, double-check the order details and contact Amazon directly if something seems off. Never hand over a parcel to someone claiming it was delivered by mistake without verifying their story.

– Secure Your Accounts:
Ensure that your Amazon account and other online accounts are protected with strong, unique passwords and enable Multi-Factor Authentication (MFA) where possible. This reduces the risk of your account being hacked in the first place.

Scammers are always finding new ways to exploit the trust and goodwill of others. By staying informed and cautious, you can protect yourself and your community from becoming victims of these deceitful tactics. If you suspect you’ve encountered a scam like this, report it to Amazon and avoid engaging with the scammer.

Stay safe, and remember: if something doesn’t feel right, it probably isn’t!

Must-Have IT Services to Streamline Business Operations

Staying competitive in the modern business environment requires companies to be agile, streamlined, and able to adapt to changes in technology. This has made the IT department one of the most important parts of any company, not just for Silicon Valley businesses, but for every business. 

From enhancing their cybersecurity to harnessing the power of IT services and artificial intelligence, modern businesses are leveraging technology to stay ahead of the competition.

What Is MESH Email Security and How Does It Work?

Imagine your email security as the front gate to your house. Just like you’d want a strong gate to keep out unwanted visitors, businesses need email gateway security to keep out harmful stuff from their emails. Effective email security is like having a guard that checks every email coming in and going out to make sure they’re safe. This guard looks for things like viruses, spam, or hackers trying to sneak in. If it finds something suspicious, it blocks it from getting in or going out.

Why Email Security Is Important for Businesses:

  1. Protects Your Business Data: Your emails probably have sensitive stuff in them, like customer info or business plans. Email gateway security acts like a shield, keeping all that info safe from hackers who might try to steal it.
  2. Blocks Nasty Stuff: You know how you sometimes get spam or junk mail in your mailbox? Well, businesses get a lot of that too, but sometimes it’s not just annoying – it’s dangerous! Email gateway security filters out all the bad stuff, like viruses and phishing scams, so they never even reach your inbox.
  3. Keeps Operations Running Smoothly: Imagine if your mailbox got so jammed with junk that you couldn’t find your important letters anymore. That’s what can happen to businesses if their emails get flooded with spam or malware. Email gateway security keeps everything flowing smoothly, so you can focus on running your business without interruptions.
  4. Boosts Trust with Customers: When your customers email you, they want to know their messages are safe. Having strong email security shows them you take their privacy seriously, which builds trust and loyalty.
  5. Saves Time and Money: Dealing with email problems can be a huge headache and cost your business time and money. Email gateway security prevents those problems from happening in the first place, so you can avoid all the hassle and expense.

The Main Features of MESH Email Security:

  1. Decentralization: Instead of relying on just one guard (or server) to protect all emails, MESH email security spreads out the guards across many places. This makes it harder for hackers because they can’t just break through one gate. Imagine instead of having a single security guard at your front door – you had a team of security guards instead.
  2. Peer-to-Peer Communication: Imagine if your team of security guards could talk to each other in real-time. That’s what MESH email security does. If one guard spots something fishy, it can quickly tell all the other guards to watch out too.
  3. End-to-End Encryption: It’s like putting each email in a special locked box before sending it out. Only the sender and receiver have the keys to open these boxes, so nobody else can peek inside, even if they try.
  4. Adaptive Threat Detection: This is like giving the guards superpowers. They can learn from past attacks and get smarter over time. So, even if a new threat comes up that they’ve not seen before, they can still recognise it as a threat and catch it.
  5. Redundancy and Resilience: If one guard falls asleep or gets overwhelmed, there are many others ready to step in and keep the place safe. It’s like having backup guards always on standby.
  6. User Privacy and Control: Businesses can decide who gets access to their emails and how they’re protected. It’s like giving them the keys to their own security system, so they feel safe knowing they’re in control of exactly who has access – and they can remove it at any time.

In simple terms, MESH email security is like having a team of security guards spread out across your business, working together to keep your emails safe from the bad guys.

 

What is DMARC and why should companies have it?

DMARC is part of a suite of email security features that work together to give your domain extra layers of protection.

SPF (Sender Policy Framework): Think of SPF like a bouncer at a club who checks the guest list before letting people in. SPF is a protocol that verifies whether an email sender is allowed to send messages on behalf of a specific domain. It works by publishing a list of authorised mail servers in the domain’s DNS records. When an email is received, the recipient’s server checks this list to see if the sending server is authorised. And like every bouncer says “If it’s not on the list, it’s not coming in”

DKIM (DomainKeys Identified Mail): DKIM is like adding a digital signature to your email. When an email is sent, DKIM adds a unique signature generated by the sending server to the message header. When the email is received, the recipient’s server can verify this signature by checking it against a public key published in the sender’s DNS records. If the signature matches, it proves that the email hasn’t been tampered with during transit and that it genuinely came from the domain it claims to be from.

DMARC (Domain-based Message Authentication, Reporting, and Conformance): DMARC is like the boss overseeing the bouncer and the VIP list. It builds on SPF and DKIM to provide an extra layer of protection against email spoofing and phishing attacks. With DMARC, domain owners can specify how they want email servers to handle messages that fail SPF or DKIM checks. They can choose to quarantine them, reject them, or even monitor them for potential threats. DMARC also allows domain owners to receive reports on email authentication failures, giving them valuable insights into potential abuse of their domain.

Why Companies Should Have DMARC:

  1. Prevents Email Spoofing: DMARC helps prevent cybercriminals from spoofing a company’s email addresses to trick recipients into revealing sensitive information or downloading malware. By enforcing strict authentication policies, companies can ensure that only legitimate emails are sent from their domains.
  2. Protects Brand Reputation: Email spoofing can damage a company’s reputation and erode customer trust. With DMARC in place, companies can demonstrate a commitment to email security and protect their brand reputation by reducing the risk of phishing attacks and fraudulent emails.
  3. Compliance Requirements: Many industries have regulations and compliance requirements related to email security. Implementing DMARC can help companies meet these requirements and avoid potential penalties for data breaches or non-compliance.
  4. Industry Trends: Major email providers like Google are increasingly adopting DMARC authentication and starting to reject emails that fail DMARC checks. As more companies follow suit, emails without DMARC authentication may be more likely to be flagged as spam or rejected, potentially leading to delivery issues and communication problems.

In summary, implementing DMARC, along with SPF and DKIM, is essential for companies to protect their email domains from spoofing and phishing attacks, safeguard their brand reputation, comply with industry regulations, and ensure reliable email delivery in an evolving email security landscape.

 

Why SentinelOne and EDR?

SentinelOne is a cybersecurity company that offers endpoint security solutions, including an advanced endpoint protection platform. It’s like having a guardian for your computer or device, watching out for any suspicious activity and protecting it from cyber threats like viruses, malware, and hackers.

Here’s how it works:

  1. Endpoint Security: This means SentinelOne protects individual devices like computers, laptops, or servers. Just like a locked door helps to keep out burglars, SentinelOne keeps your devices safe from digital intruders.
  2. Endpoint Detection and Response (EDR): EDR is part of what makes SentinelOne so powerful. It’s like giving your computer superpowers to fight off bad guys. EDR is always on the lookout for sneaky villains, like hackers or viruses, that try to sneak into your computer. When EDR detects a threat, it springs into action! It can quarantine the bad stuff, like putting a villain in jail while fixing the damage they’ve done. This is crucial because the cost of an infection spreading and bringing your entire business down could be astronomical.
    A classic example of this is ransomware, where hackers encrypt your files and demand money to decrypt them. If a ransomware infection spreads, it could lead to data being leaked onto the internet, causing huge damage to your business’s reputation and potentially leading to financial losses. SentinelOne’s Endpoint Detection and Response quarantines the infected machine and prevents it from spreading the ransomware to other machines in your network.
  3. Advanced Protection: SentinelOne doesn’t just rely on old-fashioned methods to spot threats. It uses advanced technology like artificial intelligence and machine learning to stay one step ahead of cybercriminals. Unlike traditional antivirus software which only blocks viruses which are already in its database, advanced AI protection can detect and block as-yet-unknown malware.
  4. Real-Time Monitoring: It’s like having a security guard watching your device 24/7. SentinelOne constantly checks for any signs of trouble and can respond instantly and automatically to keep your device safe.
  5. Automated Response: If it detects something fishy, SentinelOne doesn’t wait around – it acts at once to stop the threat in its tracks. This could mean isolating the infected file, blocking a suspicious program, or even shutting down a hacker’s attempt to break in.

Overall, SentinelOne is like having a digital bodyguard for your devices, protecting them from all sorts of online threats and giving you peace of mind as you go about your digital activities. And investing in EDR, rather than relying solely on traditional antivirus software, is a smart move because it offers proactive detection and response capabilities that can prevent costly cyberattacks and safeguard your business’s data, devices, and reputation.

 

illustration of a target being shot with two arrows in front of a computer monitor

Safeguarding Your Digital Fortress: Unmasking the Latest Phishing Scam

Hello,

To help you stay safe, we wanted to bring your attention to a concerning phishing scam that’s currently circulating, and which could pose a significant risk to your online security.

Like most phishing scams, the threat comes cleverly disguised as a legitimate email. These emails create a false sense of security, sending users to spoof websites which can lead them to divulge their usernames and passwords.

What makes this scam particularly dangerous is the attackers using hidden tracking codes on fake websites. These codes enable scammers to steal authentication tokens and sidestep the extra security layers that Multi-Factor Authentication (MFA) and Conditional Access policies usually provide.

The repercussions of falling victim to this phishing scam can be severe, potentially compromising sensitive information and breaching the layers of protection you have in place. However, taking a few simple steps can greatly increase your defences. Staying informed is the first step toward safeguarding your valuable data.

Knowledge Is The First Line Of Defence
At Carden IT Services, we are committed to fortifying your business against emerging threats. Our comprehensive cyber awareness training is designed to equip you with the knowledge and skills needed to more easily recognise and catch phishing attempts.

The training covers password management, phishing email identification, defence against social engineering, and more. Real-world exercises, including phishing email simulations and penetration testing, ensure practical application. Recognising that human error is a primary cybersecurity risk, our training aims to enhance your team’s awareness, minimising the likelihood of critical mistakes.

Take Action Today
Your security is our top priority. To bolster your defences and enhance your cyber resilience, consider enrolling in our cyber awareness training program. Click the button below to learn more about how Carden IT Services can help you stay one step ahead of cyber threats.

Kind regards

Dave King

Co-founder

 

 

 

 

 

illustration of a target being shot with two arrows in front of a computer monitor

Elevating Your Email Security Experience: Transitioning from Mimecast to Mesh

Hello,

We want to share some important news about an upcoming change that will positively impact your email security.

At Carden IT Services, we’re always evaluating the services we provide, and exploring new software with a commitment to providing the best customer experience at the most affordable price.  It is with this commitment in mind that we announce our move from Mimecast email security to Mesh.

Email security is vital for every business as malicious emails are the number one source of ransomware, phishing attempts, and malware. Mimecast and Mesh are both cloud-based email security and management services that provide comprehensive solutions to filter and manage business email communication.

Why the Transition?
Our decision to transition from Mimecast to Mesh is rooted in our dedication to delivering the best value for your business.

While Mimecast has been a useful email security tool, we believe that this change will have several benefits for our clients. Our choice to move to Mesh is simply a strategic decision to better align with the evolving needs of our clients. We want to offer the best service at the most affordable price and Mesh helps us do that.

  1. Cost-Effective Solutions
    We understand the importance of optimising costs without compromising on the quality of service. Mesh offers robust email security solutions at a competitive price point, allowing us to pass on the cost savings to you without sacrificing security.
  2. Enhanced Support Services
    Mesh not only offers cutting-edge email security solutions but is backed by a technical support infrastructure that goes above and beyond what Mimecast was able to provide for our clients.

How You Can Take Action
As we want all of our clients to have the maximum level of security possible, we are currently offering to migrate your business from Mimecast to Mesh free of charge. To begin the free and seamless transition of your email security services from Mimecast to Mesh, please click the button below:

By clicking this button, you will initiate the process, and our dedicated team will guide you through each step of the transition. If you have any questions or concerns, our support team is ready to assist you.

Kind regards

Dave King

Co-founder

 

 

 

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