How Carden IT Services Supports Charities and Non-Profits
At Carden IT Services, we’re proud to support the important work carried out by charities and non-profits. We understand that these organisations need reliable, cost-effective IT systems that allow them to operate efficiently, protect sensitive data, and communicate effectively, with minimal distraction from their core mission.
We’ve built long-term partnerships with several charitable organisations across the UK, providing them with tailored IT solutions. Below, we’ll explore some of the work we’ve done for charities and how we could help your organisation too.
How We Help: Services We Offer to Charities & Non-Profits
We offer a wide range of IT services designed to help charities operate efficiently, safeguard sensitive data, and make the most of limited budgets, so they can focus on making a difference.
✅ Fully Managed IT Support
- What we provide: Proactive monitoring and helpdesk support.
- How it helps: Many charities operate with small internal teams or volunteers who aren’t IT experts. We become your dedicated IT department, resolving issues quickly and preventing downtime that could disrupt service delivery or community outreach.
✅ Hardware Procurement & Setup
- What we provide: Supply and set up of laptops, desktops, and network equipment.
- How it helps: We help you choose cost-effective, charity-eligible devices and ensure they’re set up correctly. That means less time configuring tech and more time focused on delivering your services.
✅ On-Site Visits
- What we provide: Regularly scheduled visits to your location to perform proactive IT maintenance and implement upgrades.
- How it helps: Charities want to focus on their mission—not IT. Our on-site visits help move your technology forward, ensuring improvements happen without relying solely on remote support. We are not a remote-only provider and pride ourselves on building relationships in person.
✅ Microsoft 365 Support
- What we provide: Licensing, setup, migration, and ongoing support.
- How it helps: Microsoft provides discounted licensing for eligible non-profits. We manage the setup and maintenance of Microsoft 365 (formerly Office365) so your team can collaborate securely from anywhere—perfect for organisations with remote staff or volunteers.
✅ Endpoint Security
- What we provide: Antivirus, email filtering, and endpoint protection for your devices.
- How it helps: Endpoint Security protects individual devices from threats such as malware, ransomware, and phishing attacks. It’s a key layer of defence that ensures every laptop, PC, or mobile device accessing your network is protected.
✅ Cybersecurity
- What we provide: Cybersecurity awareness training, ransomware protection, network security, Cyber Essentials certification, and more.
- How it helps: Charities often handle sensitive data—whether it’s about service users, donors, or funding. We help protect your organisation from cyber threats like phishing and ransomware, which can compromise trust, service continuity, and funding. Our cybersecurity services help you build a more resilient IT environment.
✅ Broadband & Connectivity
- What we provide: Leased lines, fibre broadband, and WiFi setup.
- How it helps: Whether you run a head office, outreach centres, or pop-up events, we ensure you have reliable, fast internet, critical for processing donations, holding online meetings, or managing cloud-based systems.
✅ VoIP Phone Systems
- What we provide: Affordable VoIP systems like 3CX and Gamma Horizon.
- How it helps: Reduce phone bills and stay connected across sites or with remote teams. With call routing, voicemail to email, and mobile apps, your staff can stay reachable even when working off-site or at fundraising events.
✅ WiFi & Network Infrastructure
- What we provide: Business-grade broadband and WiFi.
- How it helps: Whether you’re hosting a public fundraiser, running a community centre, or managing multiple offices, we ensure staff, volunteers, and guests have secure and reliable access to WiFi.
Real-World Examples: Charities We’ve Helped
🏢 YMCA Brighton
A long-standing client since 2016. We manage their entire IT infrastructure across 8 branches, including hardware, backups, site visits, broadband, and VoIP rollouts.
🐾 RSPCA (Braypool Lane Branch)
We won a tender in 2021 to overhaul their connectivity and telephony. Installed Unifi WiFi, leased line, and provide Gamma Horizon phone system support.
🎨 The Charleston Trust
Client since 2015. We manage full IT services including WiFi and infrastructure for offices, retail, and seasonal event spaces.
💼 LoveLocalJobs Foundation
We deployed Microsoft 365, set up secure devices, and provide continuous IT support to help them run impactful community programmes.
Why Charities Choose Carden IT Services
- Expertise in the Non-Profit Sector: We understand the pressures of compliance and budget restrictions.
- Flexible Support Options: Scalable IT services for organisations of all sizes.
- Discounted Licensing & Hardware: We help you access eligible charity pricing.
- Friendly, Human Support: No overseas call centres—just real IT experts who care about your cause.
📞 Let’s Make IT One Less Thing to Worry About
If you’re a charity or non-profit in need of reliable, cost-effective IT support, we’d love to hear from you. Whether you need help modernising your systems, improving connectivity, or just getting a faster response to day-to-day IT issues, Carden IT Services is here to help.
Contact us today to find out how we can support your mission through better technology.
