Our engineers are based near Croydon, ensuring that if the need arises, we can be at your location swiftly. However, the great news is that most modern IT issues can be resolved remotely. A significant portion of our IT support requests from Croydon businesses are handled this way, allowing us to provide rapid assistance. Last year, our average resolution time for a request was under 14 minutes.
Through our managed security operations centre (SOC), we aim to enhance the network and data security for all our clients in Croydon, while also offering advanced communication solutions like VoIP.
We take a proactive approach to IT support. Rather than waiting for problems to occur, we actively work to safeguard and strengthen your network, preventing IT issues before they happen.
Each of our clients in Croydon is assigned a dedicated account manager who takes the time to understand your business, your team, and your objectives. This provides you with a single point of contact for any IT-related queries or issues within your company.
We supply managed IT services to a wide range of London businesses across a variety of industries. We’ve helped recruitment companies in streamlining their operations. We’ve helped construction firms in setting up temporary offices on work sites. We’ve trained admin teams how to avoid cybersecurity risks like phishing emails.
Whatever sector your company operates in, if you’re a London firm that relies on reliable, secure IT, our team can help.
“Carden IT are friendly, professional, and an excellent addition to our work family. They are reliable, and hardworking, and they adapt to the way our firm works, even when it comes to additional training on our bespoke internal software.”
“We've been a client of Carden IT Services for nearly 10 years. We have got to know the staff and directors very well and have complete faith in their abilities. Our IT issues are fixed both quickly and effectively to minimise down time. Carden’s response times are second to none and when we need their help, they can often fix the issue remotely during the first phone call.”
“When we started in April 2012, we required a number of services to host our email, files and case management system. Carden were very helpful in saving on initial outlay when starting the business, using one machine to host two server systems on a high-equipped Dell machine, which had considerable cost savings.”
“Reliable IT is vital for our team to be able to work well. Partnering with Carden IT has freed up time for us to focus on our actual work while they take care of the day-to-day IT. On top of their technical expertise, they are always friendly, both in person and over the phone, and keep us updated with the work they are doing and why it is required.”
“We have used Carden IT for many years, and they have developed a very good system for our everyday use. Whether at work or working from home, we can log in to our IT system and stay in communication with our staff. Due to the good service and reliability, we switched our landlines and mobiles to Carden IT.”
“Having taken over from our previous IT support, we have been very impressed with the quality of service and reliability of Carden. Very efficient, flexible, and friendly! They have put in systems that we never had before, allowing us to get on with our work feeling reassured that we are protected and up to speed.”
“We have been working with Carden for a couple of years and lately have been working closely with their director Scott in a complex project involving a third-party source. He's been amazing! Going above and beyond is an understatement for what he has done! We would definitely recommend them to anyone that needs IT support.”
“We have used Carden IT Services for a number of years, and have always found their services to be honest, reliable, and cost-effective. Their knowledge of our systems and flexibility has kept downtime during office hours to a minimum, and we are very pleased with the out-of-office service provided.”
“We have been using Carden IT services for a few years now and have found their services to be excellent. They manage our phone system and provide us with IT support. The support team is friendly and very professional. We were so impressed that we moved our website hosting to them. A great company - highly recommended.”
“As well as reliably keeping our IT system running healthily, Carden IT Services did a great job migrating our Microsoft Outlook accounts to the Office 365 cloud-based system. We have been really impressed by their efficient and friendly operation and very pleased with how smooth the whole process has been.”
“The team at Carden IT Services is very professional and has a very quick response rate. The service we have received is second to none, and the team will always go above and beyond to support us. I would highly recommend Carden IT Services to any business looking for great IT support.”
“We moved over to Carden a few months ago and every member of our company has nothing but positive things to say about Carden and their team. We are a small but growing business and Carden help us prioritise the need for new equipment and suggest alternatives we didn't even know existed, that won't break the bank!”
Do you provide IT support for small businesses in Croydon?
Our managed IT services are ideal for any Croydon-based business with more than 15 devices.
Can managed IT services benefit my business if many of my team work remotely?
Businesses with remote workers are at a higher risk of cyber-attacks due to the variety of external users accessing their network daily. We specialize in making remote working more secure and can adapt our services to suit your needs, whether your team continues to work remotely or returns to the office.
Do you offer emergency IT support for Croydon businesses?
Yes, as part of our managed IT services, we provide comprehensive disaster recovery services for businesses in Croydon. These services are designed to ensure business continuity during and after incidents like office fires or ransomware attacks.
